In order to realize the regular, fair, efficient, and effective implementation of Commodity Futures Trading activities, it is necessary to stipulate various requirements and procedures that must be met by each party carrying out activities in the Commodity Futures Trading industry.

ICDX, together with BAKTI and Aspebtindo, have held the first literacy webinar in the 2023 Commodity Futures Trading Literacy Month. The webinar, entitled "Procedures for Handling and Settlement of Complaints in the Commodity Futures Trading Industry," discusses the various requirements and methods that must be met by each party regarding the handling and resolution of complaints at Commodity Futures Trading.